Celebrating 25 Years of Serving Our Valued Customers
Welcome To MotorAid Van And Truck Service Centre.
Originally specialising in Van and Truck servicing repairs, we have looked after all makes and models of vans and trucks for over 25 years. We service: Mercedes-Benz, Iveco, Ford, Renault, Scania, Hino, Volkswagen, Fiat, Peugeot, Citroen, Volvo and Man.
Family Run Since 1996
Our family business was established in 1996. We are a one stop shop for all any make of specialised commercial vehicle, HGV, van, plant, diggers, trailers, coaches, horseboxes, excavators, tractors, campers, motorhomes, ambulances, fire engines, curtain siders, fridge, tipper, or dry freight trailers, cement mixers including hymix, Liebherr & MyPhee, Box body, Tension Curtain, dropsider (with or without cranes) and Beavertail body, car and more.
First Class Administration
Our speciality is fleet management for your fleet of vans, trucks, lorry, HGV fleet. We administer your fleet for you, we organise your HGV M.O.T inspections, MOT tests, pre purchase checks & due diligence. We plan your DVSA scheduling, it’s important to keep your OCRS (Operators Compliance Risk Score) in the green.
We automate this information using the R2C platform. All PMi’s are carried out using the latest digital systems so you can view them online. No matter whether its safety inspections, LOLER, TACHO calibration, brake roller testing, plating certification, laser wheel alignment, composite hose fabrication, hydraulics, welding and fabrication.
An Award Winning Team
MotorAid are Essex Countywide Award Winners in delivering the best B2B customer service. No matter whether your van or HGV truck lorry fleet is small or large, we can cover all areas of East London and Essex. Our workshop location is in Basildon, ideal for any fleets moving to the London Gateway Port or Tilbury Port. We also have capability to take van up to 3.5t in our Hainault, Essex garage.
Responsive, Fast Turnaround , Times
Response and turnaround times are most important to keep your fleet on the road always. All of our work is covered by a 1 year parts and labour warranty, sometimes 2 years depending on the part manufacturer’s guarantee. We use genuine, manufacture or original equipment (O.E) parts.
We are members of Institute of the Motor Industry (IMI), the Institute of Road Transport Engineers (IRTE), British Standards Institute (BSi), Retail Motor Industry Federation (RMIF), Independent Garage Association (IGA), Fleet Transport Association (FTA) and the AA. We sit on numerous steering committees to constantly improve the commercial vehicle repair industry better.
Small Things Help
In order to minimise your vehicle downtime, MotorAid operate a shift rota from 07.00 to 19.00 Monday to Friday, were also open 07.00 to 12.00 on Saturday by appointment. Please call for Sunday and bank holiday opening hours.
We offer courtesy vehicles to get your drivers back to base or home. We can drop you at the local station & pick you up. We also offer collection and delivery services no matter how big or small your truck or van is.
We undertake FORS and CLOCS recognition, we can assist you. We deal with all the major lease companies, vehicle management and maintenance companies, contract and lease hire companies and major online portals.
Health, Safety, Environment, Security & Insurance
Our company logo is “Driven by Respect”, respect for our customers, their vehicles, the environment and everyone’s health and safety. We have won awards from Redbridge council for our environmental practises.
We are Cyber Essential qualified, and we meet the strict GDPR guidelines on customers data. All our systems are “pen tested” for customer integration.
Our policy is to primarily use manufacturer diagnostics equipment, Mercedes STAR & Xentry, DAFS DAVY to name a few, we are always looking for the best technology that exists. All our mobile van fleet are fully equipped.
We read ECU fault codes, ABS and EBS faults on HGV, trailers and semi-trailers. We also repair Eberspacher Trauma & Webasto night heaters & refrigeration units.